Why you won't find Aurora on Amazon
It's a deliberate choice, and people ask us about it all the time —
reviewers, customers, even journalists.
Short answer: we sell direct so we can control the things
Amazon would take out of our hands.
Being on Amazon would be easier. More visibility, instant trust, one-click checkout.
We looked at it properly — around 200,000 orders in, it comes up a lot — and every time, the answer lands the same way.
The things that make Aurora worth $89 instead of $25 are exactly the things a marketplace takes away.
What selling direct protects
What buying direct gets you
The 30-night home trial — try it through a full month of real evenings, return it if it's not for you.
Bundle pricing that actually saves money — multi-projector and accessory deals we couldn't offer through a marketplace fee structure.
Tracked 2-5 day US shipping — from our warehouse, with the tracking number in your inbox when it leaves.
Secure checkout — the same encrypted payment systems used by every major retailer, including PayPal and all major cards.
A 3-year protection plan — available because we expect the product to outlast it.
Three years. 200,000 orders. Judge us on the record.
Fair questions
Is it safe to order from a site that isn't Amazon?
Yes — checkout runs on the same encrypted payment infrastructure as the biggest stores on the internet, and you can pay with PayPal or any major card. Beyond the tech: around 200,000 orders over three years, tracked shipping on every one, and a 30-night trial that means the risk sits with us, not you.
Will Aurora ever be on Amazon?
Never say never, but there are no plans. The trial, the support, the bundle pricing and the quality control all depend on selling direct — we'd rather keep those than gain a listing.
How do returns work without Amazon handling them?
Simpler than you'd think: email support within your 30-night trial, get the return instructions, send it back, get refunded. No chatbots, no store-credit tricks.
The projectors on Amazon look the same. Are they?
They look the same in photos — that's the problem. Budget units project from a single fixed laser layer with visible grid lines and a repeating loop, and their motors tend to whine or die within months. Aurora projects a smooth, continuously drifting glow, runs near-silent, and is built to run every night for years. A fair thing to weigh up, which is why you get 30 nights to compare in your own bedroom.
Who do I contact if something goes wrong?
Support, by email — answered by real people on our team. The founder still reads customer feedback personally.
